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Services Offered

At Hanuja Technologies Provide complete solution of your industrial inkjet printers, right from the consumables, spares to the service, efficiency and reliability and also providing reliable and robust systems to our customers. However, even the best designed systems require periodic Preventative Maintenance or Service Support. Most system problems can be resolved over the telephone. However, if field service is required, we will co-ordinate your service call and have an authorized Hanuja Technologies service technician contact you within 24 hours from the time of your call. You can also submit our Service Request Form to request field service support.

OTHER SERVICES AVAILABLE

Our goal is to keep your production running. Therefore, we offer a wide range of support services to minimize production downtime caused by aHanuja Technologies system :

Printer Maintenance Training: On-site or factory hands-on training of maintenance personnel on the proper troubleshooting and preventative maintenance techniques.

Extended System Warranties: All Hanuja Technologies systems are shipped with a one-year parts and labor warranty. Extended warranties are also available.

Preventative Maintenance (PM) Service Agreements: Hanuja Technologies offers Annual, BI-Annual and Quarterly PM maintenance agreements to ensure your systems are operating at factory specifications.

On-Call Service Agreement: This is an add-on for customers with active PM service agreements. A Hanuja Technologies service technician will service your system as required.

Loaner Equipment: In some cases, Hanuja Technologies can offer loaner equipment in the event your equipment must be returned for servicing. Includes bar code readers, vision systems, ink jet printers and thermal transfer label printers.